How to report a lost card
If it is during our business hours, you may call us at: 804-526-6708 ext. 13 or 18. Otherwise, please call: 800-472-3272 to report it. Either way, we will order a new card for you.
Travel Notification
Please contact us if you plan to use your debit card while out of town. Provide the time frame that you will be away, and the location (state and/or country) in order to eliminate a block being placed on your card. You may send this information to us at info@vsufcu.org or contact our office at 804-526-6708 If you receive notification from our fraud protection services or if your card is blocked, contact them at: 800-262-2024
Identity Theft Prevention Tips:
- Check your credit report once a year
- Guard you Social Security number
- Be cautious giving information orally in public
- Carefully destroy papers you throw out
- Be suspicious of phone solicitors
- Delete without replying to any suspicious email requests
- Use a locked mailbox to send and receive mail
FAQs
The routing number is 251481915.
- Name of Financial Institution: Vizo Financial
- Corporate Credit Union ABA#: 231387550
- Further Credit to: Virginia State University FCU ACCT#: 251481915120
- Beneficiary Name: (the name on the account at VSU FCU)
- Beneficiary Account#: (account # at VSU FCU)
You will need to provide the following wire instructions in writing:
- Name of the financial institution
- Financial institution’s routing (ABA)#
- Account# of the receiver
- Name and address on the receiver’s account
Stop by or contact a representative at: 804-526-6708 ext. 13 or 18 to request a new debit card. The replacement card fee is $10.
Contact a representative at: 804-526-6708 ext. 13 or 18 to reset the online banking password.
Yes, the credit union offers free notary services to our members (Non-member fee $5).
The daily maximum withdrawal allowed from an ATM is $500.
phishing
What is Phishing?
Phishing attacks are ‘spoofed’ e-mails and fraudulent websites designed to fool recipients into divulging personal financial data such as credit card numbers, account usernames and passwords, social security numbers, etc. By hijacking the trusted brands of well-known banks, online retailers and credit card companies, phishers are able to convince up to 5% of recipients to respond to them.
How to Avoid Phishing Scams
- Be suspicious of any e-mail with urgent requests for personal financial information.
- Don’t use the links in an e-mail to get to any web page, if you suspect the message might not be authentic.
- Always ensure that you are using a secure website when submitting credit card or other sensitive information via your web browser.
- Consider installing a web browser tool bar to help protect you from known phishing fraud websites.
- Regularly log in your online accounts and check your credit union, credit card statements to make sure that all transactions are legitimate.
- Delete without replying to any suspicious email requests
- Ensure that your browser is up to date and security patches applied.
If your Account Information, Credit, Debit, or ATM Card Information is Stolen
- Report the theft of this information to the card issuer as quickly as possible.
- Cancel your account and open a new one.
- Review your billing statements carefully after the loss.